Clinical Drivers of RCM & Case Acceptance with Dr. Kristen Hendricks

Thu, Feb 19, 2026 12:00 PM - 1:00 PM CST

Presented by Dr. Kristen Hendricks
Chief Dental Officer - Dental Care Alliance

Revenue cycle performance and case acceptance don’t start at the front desk—they start with clinical decisions.

In this educational session, we’ll break down the clinical behaviors that directly impact revenue, efficiency, and patient outcomes, from diagnosis and documentation to case presentation and same-day dentistry. You’ll learn how small shifts in clinical consistency and communication can reduce friction, increase trust, and drive more predictable financial outcomes.

Designed for clinical and operational leaders, this session connects what happens chairside to measurable improvements in case acceptance, collections, and overall RCM performance.

By the end of this webinar, you’ll be able to:
•Identify the clinical drivers that most influence RCM success
• Improve case acceptance through consistent diagnosis and clearer case presentation
• Reduce revenue leakage with stronger documentation and coding accuracy
• Use hygiene as a diagnostic engine to uncover unmet treatment needs
• Increase efficiency and collections through same-day dentistry and standardized treatment pathways
• Align clinical and operational teams around shared KPIs and workflows

REGISTER NOW TO ATTEND