Alphaeon webinar - “The Empathy Engine: How Emotionally Intelligent Leadership Fuels Revenue Growth in 2026”
Join us Friday, December 19, 10AM EST, 7AM PST for this free virtual event!
Presented by Dr. Trudy-Ann Frazer
Pediatric Dentist and Industry Leader, Creator of the “Not Just A…Dentist” Podcast
In a rapidly evolving dental landscape, emotional intelligence has become one of the most powerful—and underrated—drivers of practice performance. This course explores how empathy-centered leadership elevates patient trust, strengthens team alignment, and directly improves case acceptance and revenue outcomes. Drawing from over a decade of pediatric experience, I’ll share practical communication frameworks that reduce friction in treatment and financial discussions, empower staff to operate with confidence, and enhance the overall patient experience. Attendees will leave equipped with actionable strategies to integrate emotional intelligence into their leadership style, team culture, and business planning as they prepare for growth in 2026 and beyond.
Course Description
By the end of this course, participants will be able to:
Explain the connection between emotional intelligence, patient decision-making, and increased case acceptance across dental specialties
Identify communication strategies that reduce patient hesitancy around treatment recommendations and financial discussions
Apply empathy-based leadership principles to improve staff alignment, accountability, and overall team performance
Evaluate key operational behaviors that influence revenue growth and implement systems that support consistent patient experiences
Develop an actionable 2026 growth framework that integrates emotional intelligence into leadership, team culture, and patient communication pathways
About Dr. Frazer
Dr. Trudy-Ann is a board-certified pediatric dentist originally from Lucea, Jamaica who practices in Atlanta, Georgia. She is an international speaker renowned for her skillful combination of chair-side dental care and educational leadership, particularly in teaching dental professionals how to treat children in the dental setting with ease, teaching dental professionals how to overcome burnout, and lecturing dental students in preparation for the National Dental Board Exam.
REGISTER NOW TO ATTEND
