The Psychology of Patient Decision-Making: Understand What Influences Treatment Choices
Dr. Anum Chaudhary brings an unusual combination of clinical dentistry, neuroscience, and behavioral psychology to the patient experience.
A practicing dentist with Envisage Dental in the UK, Dr. Chaudhary has built her work around understanding the connection between the brain, behavior, communication, and dentistry. She is the founder of The Neurodentist and an NLP Practitioner, and her educational work explores subjects ranging from stress and the mouth-brain connection to behavioral psychology in the dental chair.
Her perspective comes from both sides of the treatment conversation: understanding the clinical recommendation as a dentist while studying the behavioral forces influencing the person sitting in the chair.
That makes this conversation particularly relevant for dentists, treatment coordinators, practice leaders, and anyone responsible for helping patients understand and move forward with recommended care.
The Big Idea
Patients don't make healthcare decisions based on clinical information alone.
Understanding how people make those decisions can change the way your team communicates, builds trust, responds to hesitation, and ultimately creates a better patient experience.
Join Alphaeon and Dr. Anum Chaudhary for a different kind of conversation about case acceptance—one that starts with understanding the patient.
